Nordic Minimalism droplight Angle adjustable E27 small pendant lights, Home decor lighting lamp and Bar Showcase spot lightNordic Minimalism droplight Angle adjustable E27 small pendant lights, Home decor lighting lamp and Bar Showcase spot lightNordic Minimalism droplight Angle adjustable E27 small pendant lights, Home decor lighting lamp and Bar Showcase spot lightNordic Minimalism droplight Angle adjustable E27 small pendant lights, Home decor lighting lamp and Bar Showcase spot lightNordic Minimalism droplight Angle adjustable E27 small pendant lights, Home decor lighting lamp and Bar Showcase spot lightNordic Minimalism droplight Angle adjustable E27 small pendant lights, Home decor lighting lamp and Bar Showcase spot light

Nordic Minimalism droplight Angle adjustable E27 small pendant lights, Home decor lighting lamp and Bar Showcase spot light

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Product Description

Note: This product line is 1.2 meters long, If you need a longer suspension can be customized, please contact us.(The power cord is lengthened for an additional fee.)

Any import charges are the buyer's responsbility. We will not take any responsibility.

This product does not contain light source

Buy Guide
1. Please make sure your address and your full name correctly so that you can receive the goods in time

2. Goods are only shipped after payment received. Please arrange the payment soon after you place order, thanks!

3. We promise that we check the goods before deliver.

4. Online free shipping price only includes the product cost and the courier free. Online price does not include any tax or custom clearance fee that may be levied in customer's country. We will try our best to help you to get the goods, but we are not responsible for this.

5. If you have any queries,please feel free to contact,thanks!

Shipping way

1. Any import charges are the buyer's responsbility. We will not take any responsibility.

2. Please check the Shipping & Handling Fee before purchase. Please make sure your address is the correct shipping address. We will not hold responsible for lost, damaged, or stolen mail. Please pay for insurance to avoid these situations. Saturday, Sunday & Public Holidays is not available for shipping.

After-sale service

1. When you received the parcel, please open and check it before signing. Do not sign if the items are broken and ask the delivery company to make a “damage certificates”. Otherwise, we will not provide any warranty and refund, thanks for understanding!

2. Dear Friends, if you have any questions or comments about our products or policies, please do not hesitate to contact us by email & Trade Manager, we will respond you within 24 hours.

3. Customer satisfaction i the most important return for us. If you have any problems on regarding of your transaction or the goods please contact us before leaving a negative feedback or propose any disputes. Negative feedback can’t solve anything. All we want to do is do the best service for you. Your satisfaction is our best return.

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of ElectronLED (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.sunenergysa.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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